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Privacy Policy

Privacy Policy

Brazilian Wax and Spa by Claudia

Effective Date: [Jan 2026]

Brazilian Wax and Spa by Claudia (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

Personal Information

We may collect the following information when you contact us, book an appointment, or interact with our services:

  • Name
  • Email address
  • Phone number
  • Appointment preferences
  • Service history
  • Communication messages
Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on site
  • Referral sources

This information helps us improve our website experience.

2. Booking & Payments (Third-Party Services)

Appointments and payments may be processed through our secure booking partner:

Zenoti Booking Platform
https://brazilianwaxspa.zenoti.com

When you are redirected to the booking portal, your information is governed by Zenoti’s privacy policy and security standards.
We do not store or process your payment card details on our website.

3. How We Use Your Information

We use your information to:

  • Schedule and manage appointments
  • Respond to inquiries
  • Send appointment confirmations and reminders
  • Provide customer support
  • Improve services and website experience
  • Send promotional offers (only if opted-in)

We do not sell your personal information.

4. Cookies & Tracking Technologies

Our website may use cookies to:

  • Remember preferences
  • Improve performance
  • Analyze visitor behavior

You can disable cookies in your browser settings at any time.

5. Sharing of Information

We may share your information only with:

  • Booking & payment providers (e.g., Zenoti)
  • Service providers supporting our operations
  • Legal authorities if required by law

We never sell or rent your personal data to third parties.

6. Data Security

We implement reasonable administrative and technical safeguards to protect your information.
However, no online transmission is 100% secure, and users provide information at their own risk.

7. Your Rights

You may request to:

  • Access your data
  • Update or correct your information
  • Delete your personal information
  • Opt out of marketing communications

To make a request, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external sites.

9. Children’s Privacy

Our services are not directed to individuals under 13 years of age.
We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated effective date.

11. Contact Us

 

Brazilian Wax and Spa by Claudia